You can track the status of your order(s) under "Track Order" after logging in to your account on our website. For example, US customers can track the status of their order on this link.
Each personalised gift is produced using different processes, making the production time frame vary for all orders placed. Our suggested time frame to dispatch an order is 5 business days, although we can have it shipped out much sooner! Delivery will depend on the shipping method selected at the time of placing the order, which could be anything between 1 and 8 business days. To keep you updated - you’ll receive an email from us as soon as your order is on the way!
For more information on Shipping and Delivery, or if you have any concerns please do not hesitate to get in touch with our team.